Which of the Following Memos Should Be Used to Share

question 6

Multiple Choice

Which of the following memos should be used to share information with everyone within an organisation?

• A) Request memo
• B) Transmittal memo
• C) Authorisation memo
• D) Announcement memo

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Definitions:

CRM Program

Customer Relationship Management program; a strategy for managing an organization's interactions with current and potential customers using data analysis about customers' history with a company.

Customer's Profitability

The financial benefit a company gains from dealing with a customer, considering the revenues generated and the costs associated with maintaining the relationship.

Order Status Communication

The process of providing updates to customers about the progress and current status of their orders, from placement through to delivery.

Human Method

An approach that relies on human input, expertise, or interaction as part of a process or system.