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Organisations Focusing on Customer Experience View Technology as the Main

question 15

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Organisations focusing on customer experience view technology as the main product to deliver service to customers.


Definitions:

Whistling Sound

A high-pitched sound, often produced by airflow turbulence, can indicate breathing difficulties or airway obstruction.

Nursing Action

Any measure or intervention carried out by a nurse to enhance patient care and improve health outcomes.

Sensorineural Hearing Loss

A type of hearing loss resulting from damage to the inner ear or auditory nerve pathways.

Cochlear Implant

A medical device that bypasses damaged structures in the ear and directly stimulates the auditory nerve, helping to provide a sense of sound to a person who is profoundly deaf or severely hard of hearing.

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