If a Caller Makes Threats,you Should

question 39

Multiple Choice

If a caller makes threats,you should:

• A) hang up immediately
• B) hand the phone over to your supervisor
• C) document the information about the caller and the threat and end the call
• D) try to calm the caller or wait until he or she hangs up

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Definitions:

Export Subsidies

Financial support from the government to companies for the purpose of encouraging exports of goods to foreign countries.

Agricultural Products

Goods derived from farming and agriculture, including food items, feed, fiber, and biofuel commodities.

Tariffs

Taxes imposed by a government on imported or occasionally exported goods, often used to protect domestic industries from foreign competition.

Agricultural Act of 2014

A comprehensive statute that governs United States federal farm programs including crop insurance, conservation programs, and nutritional assistance.