Match Each Component of a Business Letter with Its Definition

question 7

Multiple Choice

Match each component of a business letter with its definition.
-Expressing the closing of the letter

• A)letterhead
• B)dateline
• C)inside address
• D)salutation
• E)reference
• F)body
• G)complimentary closing
• H)sender's signature
• I)title
• J)reference initials
• K)enclosures
• L)cc

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Definitions:

Employee Manuals

Documentation provided to employees by an employer outlining job duties, workplace policies, and rights and responsibilities of the workforce.

Rules

Indicate what is and what is not acceptable behaviour and often specify the outcome of breaking them.

Specific Situations

Particular instances or events that are distinct and defined by unique circumstances.

Procedures

Precisely describe actions that are to be taken in specific situations. They define the recommended sequence of events needed to accomplish a task or a set of tasks.