Programs That Improve Customer Service Inside a Company Raise Productivity

question 239

True/False

Programs that improve customer service inside a company raise productivity and staff morale,resulting in better customer relationships outside the firm.

---

Definitions:

Cash Budget

A detailed plan showing how cash resources will be acquired and used over a specific time period.

Master Budget

A number of separate but interdependent budgets that formally lay out the company’s sales, production, and financial goals and that culminates in a cash budget, budgeted income statement, and budgeted balance sheet.

Master Budget

A comprehensive financial plan that includes all of the smaller budgets within a company, projecting all of its financial activities for a fiscal year.

Interdependent Budgets

Budgets that are connected and rely on figures from each other, illustrating the financial and operational relationships within an organization.