Examlex

Solved

Define Utility and Discuss the Four Types of Utility

question 137

Essay

Define utility and discuss the four types of utility. Give examples of each, and explain which functional areas within an organization are responsible for each one.


Definitions:

Product Availability

Product availability refers to the degree to which a product can be purchased or is in stock at a given time.

Customer Order

A request made by a customer for a company’s goods or services, specifying type, quantity, and terms of sale.

Customer Experience

The overall perception and satisfaction a customer has with a company's products or services, based on their interactions with the brand.

Sales Staff

Individuals employed by a company to execute the selling of products or services to customers, often requiring expertise in product knowledge and customer service.

Related Questions