Relationship Selling, in Which Salespeople Build Mutually Beneficial Relationships with Customers

question 14

True/False

Relationship selling, in which salespeople build mutually beneficial relationships with customers over an extended period of time, is being phased out as a result of mounting competitive pressures.

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Definitions:

Evolutionary Psychology

A theoretical approach in psychology that attempts to explain useful mental and psychological traits—such as memory, perception, or language—as adaptations, i.e., as the functional products of natural selection.

Genetic Differences

are variations in the DNA sequences among individuals, which contribute to the diversity in physical traits and susceptibilities to certain diseases.

Environmental Influences

External factors, such as climate, geography, pollutants, and social conditions, that can affect individuals' behavior, development, and health.

Brym and Lie

Sociologists known for their contributions to understanding social structures, processes, and changes within societies.