Which of the Following Is NOT a Characteristic of Relationship

question 76

Multiple Choice

Which of the following is NOT a characteristic of relationship marketing?

• A) long-term orientation
• B) emphasis on retaining customers
• C) low-to-moderate customer contact
• D) high degree of customer commitment

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Definitions:

Employee Involvement Programs

Initiatives designed to engage employees in decision-making processes, aiming to improve job satisfaction and productivity.

Mass Production Process

The mass production process involves the large-scale manufacturing of standardized products using assembly line techniques and machinery, significantly increasing efficiency and output.

Precision Auto Parts

A hypothetical or specific company engaged in the production of highly accurate automotive components designed to meet strict quality standards.

Employee Empowerment

The practice of giving employees the authority, resources, and capability to manage their own work and make decisions in their areas of operation.