Online Customers Are Asked to Score the Level of Customer

question 74

Multiple Choice

Online customers are asked to score the level of customer service they received at Gregory.com.Scores for 20 recent applicants are given below.Show the data in a frequency table, construct the corresponding bar chart.Describe the shape of the distribution. 9 6 8 9 9 5 6 8 5 6
8 9 7 6 8 9 6 5 6 9

• A)normal
• B)unimodal
• C)bell-shaped
• D)symmetric
• E)bimodal

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Definitions:

Data

Information that is collected, stored, and used for analysis or processed to inform decisions, often structured in digital form.

Information

A data that is processed, organized, and structured or presented in a given context to make it meaningful.

Knowledge

Information, understanding, or skills acquired through experience or education.

Instructions

Detailed information telling how something should be done, operated, or assembled.