Organization Specialists Have Determined That an Individual Employee's Work Performance

question 1

Multiple Choice

Organization specialists have determined that an individual employee's work performance is a function of two factors:

• A)ability and training
• B)effort and training
• C)ability and effort
• D)motivation and job satisfaction

---

Definitions:

Active Listener

A person who pays full attention to the speaker, understands, responds, and then remembers what is being said, engaging in effective and empathetic communication.

Recognized Feelings

Acknowledged emotions that individuals are aware of and can identify within themselves or others.

Latent Conflict

A situation of tension that exists between groups or individuals without yet manifesting in overt confrontation or disputes.

Fully Resolved

When an issue, problem, or task has been completely dealt with and no further action is required.