The Customer Strategy Is One of the Foundations of Adaptive

question 70

Multiple Choice

The customer strategy is one of the foundations of adaptive selling because:

• A)the customer may not purchase until after the salesperson presents the customer strategy
• B)the customer needs to have faith that the salesperson understands the product completely
• C)a salesperson has to understand the customer's needs to be able to sell to them effectively
• D)a salesperson needs to be prepared to answer any questions the customer has about the product
• E)a salesperson needs to be able to shorten the sales cycle by forming a relationship with the customer

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Definitions:

Agreeableness

A personality dimension that reflects the extent to which an individual is cooperative, kind, and compassionate toward others.

Open-Mindedness

A willingness to consider new ideas, perspectives, and possibilities without prejudice.

Curiosity

A desire to learn or know about anything; inquisitiveness, often seen as a driving force of learning and discovery.

Creativity

The ability to generate novel and valuable ideas or solutions.