As Part of Negotiation Skills Training,the Sales Representatives Learn About

question 16

Multiple Choice

As part of negotiation skills training,the sales representatives learn about handling customer objections. A common customer objection regards the quality of produce and meat. How should a sales representative most likely address this objection?

• A)Emphasize the firm's commitment to customer service after a sale.
• B)Offer a specific delivery time so restaurants know when to expect products.
• C)Engage in transactional selling methods to develop a strategic relationship.
• D)Offer a discount on the first years' orders to gain the buyer's trust.
• E)Deny that a quality problem exists by showing certifications from local farmers.

Understand the boot process and the role of BIOS.

Demonstrate knowledge of troubleshooting and customer service skills.

Recognize safety precautions necessary in computer maintenance.

Understand memory types and their uses in PCs.

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Definitions:

Wiki Feature

A functionality within a wiki platform that allows users to collaboratively modify content and structure directly from the web browser.

Company Policies

Guidelines and rules established by an organization to govern its actions and employee behavior.

Private Blog

An online journal or informational website with restricted access, where content is shared with only a select group of people or requires a password to view.

Negative Information

Data or feedback that reflects poorly on a subject, often influencing perceptions and decisions adversely.