If a Customer Tells a Sales Representative from Johnson Supply,"I've

question 41

Multiple Choice

If a customer tells a sales representative from Johnson Supply,"I've always purchased my supplies from the Ralston Company,"this person is most likely raising an objection to:

• A)product
• B)time
• C)need
• D)source
• E)price

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Definitions:

Anxiety

A feeling of worry, nervousness, or unease about something with an uncertain outcome, often reflecting a response to perceived threats or stress.

Five-level Hierarchy

Typically refers to a structured framework organized into five distinct levels, often used in hierarchical classification systems or organizational structures.

Oversimplification

The act of describing or explaining something in such a simplified way that it fails to represent the complexity of the subject accurately.

Maslow

An American psychologist best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs.