Which of the Following Is an Acceptable Way to Cope

question 38

Multiple Choice

Which of the following is an acceptable way to cope with the loyalty objection?

• A)Work on recruiting internal champions to build more support for your message.
• B)Point out,in specific terms,the weak points of the competing product.
• C)Point out how dependence on just one supplier can be risky.
• D)Encourage the prospect to quit the present supplier.
• E)Undermine confidence in the current supplier by intimating that the company is having financial troubles.

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Definitions:

Directive Management Style

A leadership approach characterized by clear, authoritative instructions and close supervision of subordinates, often with little input from them.

Human Factors Psychology

A branch of psychology concerned with optimizing the interaction between people and products, systems, or environments through the application of psychological principles.

Viewing Work

The act of observing or examining work, typically in the context of assessing, analyzing or enjoying it.

Employee Engagement

The emotional commitment an employee has to their organization and its goals, often resulting in higher productivity.