Withholding Information from Customers and Revealing It at the Close

question 21

Multiple Choice

Withholding information from customers and revealing it at the close would most likely:

• A)violate federal truth in advertising laws
• B)cause the customer to buy more units
• C)jeopardize the completion of the sale
• D)be considered an assumptive close
• E)minimize the incremental close

Understand the psychology behind rejection and romantic pursuit behaviors.

Identify the fundamental human need to belong and its effects on social interactions and relationships.

Recognize the importance of similarity and how it influences attraction and friendship formation.

Understand strategies individuals use to gain social acceptance and improve interpersonal relationships.

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Definitions:

Intervention Techniques

Strategies and methods used by professionals to engage with individuals or groups in crisis or needing behavioral change.

Environmental Factors

Refers to any external element, including physical, chemical, biological, and social attributes, that can influence living organisms or ecological systems.

Cognitive Distortions

Irrational or exaggerated thinking patterns that contribute to emotional distress and mental health disorders.