Michael LeBoeuf,author of How to Win Customers and Keep Them

question 9

Multiple Choice

Michael LeBoeuf,author of How to Win Customers and Keep Them for Life,says that a surprising number of yes responses occur:

• A)during the first trial close
• B)on the fourth or fifth closing attempt
• C)during the approach stage of the sales process
• D)after the salesperson asks for the order twice
• E)after the salesperson gives up the sale as lost

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