Which of the Following Is Most Likely a Nonverbal Clue

question 55

Multiple Choice

Which of the following is most likely a nonverbal clue indicating that a prospect is prepared to purchase the product?

• A)The prospect asks about the terms of the sale.
• B)The prospect's facial expression becomes closed off.
• C)The prospect crosses her arms over her body.
• D)The prospect leans forward and appears to be intent on hearing your message.
• E)The prospect begins to examine the product as a way to tune out the salesperson's voice.

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Definitions:

Glaucoma

Glaucoma is a group of eye conditions that lead to optic nerve damage, often associated with elevated intraocular pressure, and can result in loss of vision if not treated.

Sty

A painful, red lump on the edge of an eyelid caused by an infected oil gland.

Iritis

Irritation of the iris, the part of the eye that has color, resulting in discomfort, sensitivity to light, and issues with sight.

Systemic Absorption

The process by which substances enter the bloodstream and spread throughout the body, which may occur through the skin, lungs, or digestive system.