A Form That Serves as a Communications Link with Persons

question 27

Multiple Choice

A form that serves as a communications link with persons who can assist with customer service is called a:

• A)service card
• B)follow-up card
• C)product service card
• D)call report
• E)product service report

---

Definitions:

Inventory Turnover Ratio

A measure of how often a company sells and replaces its inventory over a period, indicating the efficiency of inventory management.

Profit Margin

A financial metric used to evaluate a company's financial health by dividing net income by net sales, showing the percentage of revenue that exceeds the cost of goods sold.

Operating Expenses

Costs incurred in the normal course of business operations, excluding the cost of goods sold.