Some Studies Have Found That of the Customers That Leave

question 3

Multiple Choice

Some studies have found that of the customers that leave companies each year,approximately ________% leave because of bad customer service.

• A)10
• B)20
• C)40
• D)60
• E)80

Identify and differentiate between habituation, sensitization, and dishabituation responses.

Recognize the biological basis and examples of learning and memory processes in model organisms.

Explain the concept of fixed action patterns and sign stimuli in instinctive behaviors.

Interpret the opponent process theory and its application to addiction and emotional dynamics.

---

Definitions:

Disenfranchise

The revocation of the right to vote or other rights of citizenship, often affecting specific populations or groups.

Convicted of Felonies

Refers to individuals who have been found guilty by a court of law for committing crimes considered severe.

Poll Taxes

A tax levied on an individual as a prerequisite for the right to vote, historically used to prevent African American voters from exercising their voting rights.

Social Institutions

Established systems of social order that structure society, such as family, education, religion, and the economy.