Ron,a Sales Representative for a Software Firm,is Giving a Sales

question 20

Multiple Choice

Ron,a sales representative for a software firm,is giving a sales presentation to Mona,a buyer for a large manufacturing firm. Making a sale to Mona would double Ron's sales amount for the month and lead to a large commission. As they're engaging in small talk,Mona mentions to Ron that she's a huge fan of the local college football team. Ron's wife works at that college and can get season tickets for the games. What should Ron most likely do?

• A)Ron should ask Mona more about her interest in the football team to discover if she would like tickets or if she already has her own.
• B)Ron should ask his sales manager after the sales meeting if he should offer Mona tickets to the games.
• C)Ron should assume that by mentioning the team,Mona is subtly letting him know what her preferences are so that he can give her a gift to win her business.
• D)Ron should offer Mona season tickets to the games to influence her to buy the software product he is selling.
• E)Ron should let the comment go and continue with the presentation to win Mona's business on the merits of the product and price.

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Definitions:

Tensions

involves a state of mental or emotional strain typically resulting from challenging or demanding circumstances.

Team Performance

The effectiveness and efficiency with which a group accomplishes its collective goals, measured by various metrics.

Leaders Lose Power

The phenomenon where leaders experience a reduction in their ability to influence or control outcomes, often due to factors such as resistance, loss of credibility, or organizational changes.

Virtual Teams

Groups of people who work together from different geographical locations, connected by technology such as the internet.