A Company Operating Exclusively in the United States Is Considering

question 35

Multiple Choice

A company operating exclusively in the United States is considering purchasing a training course in ethics for its employees to help them understand what actions are considered ethical and unethical,especially in relationships with clients. Which of the following makes a difference in whether they should choose a training course?

• A)cost of the printed version vs. the online version
• B)whether the course is targeted to a U.S. audience or companies operating in other countries
• C)number of training modules and how many topics each module covers
• D)whether or not it covers tax codes
• E)length of time it will take to complete the course

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Definitions:

Feedback Control

A system that regulates its operation by measuring its output, comparing it to a standard, and taking corrective action.

Hotel Concierge

A hotel employee who assists guests by providing information about services and local attractions, and arranging reservations.

Genius Bar

A tech support station located inside Apple's retail stores, providing direct support and advice to customers.

Feedforward Control

A proactive approach to control that aims to identify and prevent potential problems before they occur, rather than addressing them post-event.