Salespeople Should Use the Tactic of Style Flexing with Customers

question 40

Multiple Choice

Salespeople should use the tactic of style flexing with customers and prospects because:

• A)it is a breach of etiquette to speak more or less than your customer does in a sales meeting
• B)a prospect will not buy from someone who presents as more dominant than the prospect is
• C)it is the C for courtesy in the CARE model
• D)people like to do business with others they perceive as being similar to themselves
• E)it is unethical to use the power differential in different communication styles to close a sale

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Definitions:

Required Reserves

The minimum amount of reserves that a bank must hold, as mandated by the central bank, against its deposit liabilities.

Reserve Requirement

The mandatory percentage of deposits that banks must hold in reserve, either in their vaults or at the central bank, not available for lending.

Government Bond

A debt security issued by a government to support government spending and obligations, typically offering a fixed rate of return.

Money Supply

The comprehensive amount of money assets found in an economy at a noted time.