Becoming Familiar with a Customer's Satisfactions Is Necessary for a Salesperson

question 11

Multiple Choice

Becoming familiar with a customer's satisfactions is necessary for a salesperson to move from:

• A)transactional selling to product selling
• B)solution selling to value-added selling
• C)new buy selling to constructive selling
• D)product selling to complimentary selling
• E)product selling to solution selling

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Definitions:

Comprehensive

Describing something as fully inclusive or encompassing all necessary elements, parts, or aspects.

Childcare

The care and supervision of a child or multiple children, typically from ages six weeks to thirteen years, by a person other than the child's legal guardians.

Primary Care

The day-to-day healthcare given by a health care provider, typically the first point of consultation for all patients within the health care system.

Latent Functions

Are invisible and unintended effects of social structures.