A Good Way to Determine a Customer's Satisfactions Is To

question 21

Multiple Choice

A good way to determine a customer's satisfactions is to:

• A)ask the customer questions about their needs
• B)find out what competitors are doing
• C)utilize a research database
• D)run statistical modeling
• E)conduct training sessions

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Definitions:

RFID

Radio Frequency Identification, a technology that uses electromagnetic fields to automatically identify and track tags attached to objects.

Radio Frequency Identification

A technology using radio waves to identify and track objects, animals, or people by means of tags attached to them.

Franchise System

A franchise system is a business model that allows individuals to own and operate a branch of a larger company, using its brand, trademark, and products.

Contractual System

A formalized system based on legal contracts that define relationships and obligations among parties, often used in franchising and vertical marketing systems.