A Salesperson Would Most Likely Use a CRM System To

question 59

Multiple Choice

A salesperson would most likely use a CRM system to:

• A)categorize commission rates
• B)qualify potential sales leads
• C)file corporate bank records
• D)monitor competitors' customers
• E)send product information to customers

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Definitions:

Implications

The possible outcomes or effects that may result from a particular action, decision, or circumstance, often considered in planning or analysis.

Transactional Leaders

Leaders who focus on the role of supervision, organization, and group performance, often emphasizing the exchange between leader and followers.

Institutionalization

The process by which practices and activities become established norms or standards within an organization or society.

Resist Change

The resistance to alter established habits, processes, or structures within an individual or group context.