XFormation Is a Company That Develops and Delivers Custom Trainings

question 59

Multiple Choice

XFormation is a company that develops and delivers custom trainings for products, procedures, and change at companies. XFormation developers have extensive knowledge of adult learning theory, and the trainers are dynamic, engaged teachers
-Which of the following is the main goal for XFormation salespeople in terms of product strategy?

• A)Create products that customers really want to buy instead of products that the company wants to sell.
• B)Understand all the training products they sell and how to customize a package for the customer.
• C)Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis.
• D)Give a presentation to the customer after planning out the objectives carefully ahead of time.
• E)Understand the customer's needs and what and how they need to buy.

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Definitions:

ABC

In cognitive behavioral therapy, this stands for Antecedent, Behavior, and Consequence, a framework for understanding how thoughts influence behaviors and emotions.

Therapeutic Relationship

A professional and collaborative connection between a therapist and a client designed to facilitate healing and personal growth.

Unconditional Acceptance

The practice of accepting and supporting someone without any conditions or limitations.

Empathic

Relating to the psychological ability to understand and share the feelings of another person.