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Spohn (2000) found that, in several studies, when looking at the interaction between the offenders' race and process-related factors, racial minorities are sentenced more harshly than Whites if they (1) are detained in jail prior to trial, (2) are represented by a public defender rather than a private attorney, (3) are convicted at trial rather than by plea, and (4) have more serious prior criminal records. Consider strategies that might prevent this type of disparity during the criminal justice process. Explain your answer.
International Quality Standards
Guidelines and specifications set by international bodies to ensure products, services, and systems are safe, reliable, and of good quality.
Operations
the day-to-day activities required for a business to function effectively, including production, supply chain, and service delivery.
Continuous Improvement
Continuous improvement is an ongoing effort to enhance products, services, or processes through incremental improvements over time or breakthrough improvements all at once.
Total Quality Management
A management approach focused on continuous improvement of processes, products, and services by involving all members of an organization.
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