The QM Concept Is Known by Different Names

question 13

Multiple Choice

The QM concept is known by different names. It is sometimes called:

• A) QL, total quality leadership
• B) TQC, total quality control
• C) TQ, total quality
• D) TQM, total quality management
• E) All of the above

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Definitions:

Cognitive Associations

The connections formed in the mind between ideas, feelings, or memories, influencing how thoughts and behaviors are organized.

Conscious Awareness

The state or quality of being aware of an external object or something within oneself, marked by perception and recognition of one's thoughts, feelings, and environment.

Heuristics

Simple, efficient rules, either hard-coded by evolutionary processes or learned, that help in making decisions, forming judgments, and solving problems.

Mental Shortcuts

Heuristic methods or simple strategies used by individuals to make decisions or judgments quickly without having to consider all possible variables, often resulting in cognitive biases.