When Barbara Realized She Didn't Have All of the Technical

question 37

Multiple Choice

When Barbara realized she didn't have all of the technical information she needed to answer the customer's questions, she made a call to her office. Who would be most likely to provide appropriate assistance?

• A) sales support personnel
• B) an order taker
• C) another salesperson
• D) her sales manager
• E) an order getter

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Definitions:

Work Redesign

The process of restructuring a job by altering the tasks and responsibilities to improve productivity and satisfaction.

Portfolio Restructuring

Involves altering the composition of an investment portfolio to align with financial goals, market conditions, or risk tolerance.

Financial Restructuring

The reorganization of a company's financial structure, often involving changes to debt, equity, and assets to address financial challenges.

Organizational Restructuring

The act of reorganizing the structure of an organization to meet new objectives, which often includes changes in responsibilities, operations, and sometimes staff reduction.