Examlex
In training service providers,service quality goals should be general to allow for the various needs of consumers.
Empowerment
The process of giving individuals or groups the power, authority, and resources to control their own lives and contribute to their community or organization.
Art of Persuasion
The skill of influencing or convincing others to adopt a particular view or take a specific action.
Rancor
Bitterness or resentfulness, especially when long-standing; it can significantly impact personal and professional relationships.
High Performance
Exceptionally strong output or results from a person, group, system, or organization, often exceeding the standard expectations.
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