Examlex
When there is a significant difference between the service customers receive and the service the firm promotes, the firm has a ________ gap.
Arson
The intentional act of setting fire to property, buildings, or wildland areas with malicious intent.
Willful Destruction By Fire
An act of intentionally setting fire to property, typically constituting a criminal offense.
Forgery
The act of falsely making or altering a document with the intent to defraud, such as signing another person's name to a check.
Counterfeiting
The creation of imitation products, currency, or documents with the intent to deceive or defraud by passing the fake item off as genuine.
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