ZapposCom Constantly Reminds Customers of Recently Viewed Items and Informs

question 90

Multiple Choice

Zappos.com constantly reminds customers of recently viewed items and informs them when stock is low in an effort to entice the customer to make a purchase. Zappos is trying to improve its

• A)conversion rate.
• B)collection ratio.
• C)consumer index.
• D)customer total.
• E)culture quotient.

---

Definitions:

Analytic Skills

The ability to assess complex information or problems in order to identify patterns, solutions, or insights.

Political Skills

The ability to understand and influence others in a political context, navigating complex social situations and organizational dynamics effectively.

Political Conflict

Disputes or confrontations that arise within or between political entities, often involving differences in opinions, policies, or governance.

Polarization

refers to the process or state in which opinions, beliefs, or interests within a society become divided into two significantly opposing groups.