Examlex
An explanation of benefits (EOB) is a statement sent by a healthcare insurance company to a patient describing the medical service performed, the charge from the medical facility, the allowable charge based on the insurance contract, and the amount owed by the patient.
Attitude
A psychological construct representing an individual's degree of like or dislike, favorability or unfavourability, towards an object, person, thing, or event.
Cognitive Dissonance
A theory which suggests that people experience psychological discomfort or stress when they hold two or more contradictory beliefs, ideas, or values at the same time.
Machiavellianism
A personality characteristic involving one’s willingness to do whatever it takes to get one’s own way.
Discord
A lack of agreement or harmony between people or things, often resulting in conflict or disorder.
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