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In 1995, Congress Responded to the Increasingly High Number of Job-Related

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In 1995, Congress responded to the increasingly high number of job-related deaths and injuries by passing the Occupational Safety and Health Act.


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Social Sphere

The area or environment within society where social interactions, relationships, and structures take place.

Customer Journey Map

A visual representation of the process a customer goes through to achieve a goal with a company, highlighting their interactions at various touchpoints.

Tasks Factor

The elements or components that contribute to the completion of a job or assignment.

Buyer Persona

A semi-fictional character created by businesses to represent the ideal customer, helping in tailoring marketing strategies.

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