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Kale, Rob, and Sid, who worked for Gramat Tech, quit their jobs and started a new company together that would develop a product competitive enough to be launched in the market alongside the new creation of Gramat Tech. As the three had sound design ideas, they replicated most of the technical aspects of the product that Gramat was developing. However, they lacked knowledge about the science that would make the device operate efficiently. In this scenario, which of the following steps of the innovator's imperative seems to be missing?
Reminder Mailing
A communication strategy involving sending mail to individuals to remind them of upcoming events, appointments, or necessary actions.
Appointment Card
A card given to a patient or client that records the date and time of a future meeting or medical appointment.
No-show
A no-show is a term used when an individual fails to appear for an appointment or reservation without prior notice.
Missed Appointment
A scheduled meeting or consultation that was not attended by the individual or party without prior notification.
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