Many Companies Are Taking a Approach, Viewing Quality as an Investment

question 76

Multiple Choice

Many companies are taking a approach, viewing quality as an investment and holding quality efforts accountable for bottom-line results.

• A) total quality management
• B) conformance quality
• C) return-on-quality
• D) quality level
• E) performance quality

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Definitions:

Z-Test

A statistical test used to determine whether two population means are different when the variances are known and the sample size is large.

Degrees of Freedom

The total number of independent pieces of information that went into the estimation of a parameter or the calculation of a statistic.

Chi-Squared Table Value

A value derived from the chi-squared distribution used in statistical tests to determine the significance of observed data.

Test Statistic

A calculated value from sample data used to make decisions about a hypothesis, indicating whether to reject the null hypothesis.