Zappos Recognizes the Importance of the Buyer-Seller Interaction

question 71

Multiple Choice

Zappos recognizes the importance of the buyer-seller interaction. They only hire people with an innate "passion to serve" and they go through four weeks of customer loyalty training. This is referred to as marketing.

• A) social
• B) advocacy
• C) interactive
• D) horizontal
• E) internal

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Definitions:

Boot Process

The sequence of operations that a computer system goes through when it is turned on, culminating in it being ready for use.

Operating System

System software that manages computer hardware, software resources, and provides common services for computer programs.

RAM

Short for Random Access Memory, a type of computer memory that is used to store working data and machine code currently in use.

Memory

In computing, refers to the components or devices where data can be stored and accessed, typically RAM (Random Access Memory) and storage memory like hard drives or SSDs.