A Customer Who Is Both Loyal and Profitable Is Referred

question 23

Multiple Choice

A customer who is both loyal and profitable is referred to as a .

• A) laggard
• B) barnacle
• C) stranger
• D) butterfly
• E) true believer

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Definitions:

Direct Labor

Labor costs directly tied to the production of goods or services, such as wages of workers on the assembly line.

Direct Materials

Raw materials that can be directly associated with the production of goods, forming a significant part of the finished product.

Variable Overhead

Costs that vary with the level of production output, such as raw materials and direct labor.

Contribution Margin

The amount remaining from sales revenue after variable costs have been deducted, indicating how much revenue is contributing to covering fixed costs and generating profit.