Highly Customer-Oriented Salespeople Engage in Which Behavior

question 114

Multiple Choice

Highly customer-oriented salespeople engage in which behavior?

• A)They avoid actions that sacrifice customer interest for the sake of short-term benefit to the company.
• B)They strive to see things from their own company's perspective in order to boost sales.
• C)They focus on short-term sales rather than long-term relationships.
• D)They understand that the impact of a lost deal is greater than the impact of a customer making a bad buying decision.
• E)They focus on the quantity of customer sales rather than the quality of customer relationships.

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Definitions:

Investment Allowance

A tax incentive that allows businesses to deduct a percentage of investment in certain assets from their income, encouraging capital investment.

Investment Allowance

A tax benefit that allows businesses to deduct a certain percentage of their investment in assets from their taxable income.

Traditional Capital Expenditure Analysis

A financial assessment method that evaluates the profitability or cost-effectiveness of long-term investment projects.

Hurdle Rates

The minimum acceptable rate of return on an investment that a manager or company is willing to accept before starting a project.