The First Step to Idea Generation Using the Design Thinking

question 69

Multiple Choice

The first step to idea generation using the design thinking process is to

• A)assess similar products already in the marketplace.
• B)define the problem in a human-centric way.
• C)brainstorm as many ideas as possible.
• D)assess gaps in the company's current product line.
• E)gain an empathic understanding of the customer's needs.

Understand the legal concepts of disparate treatment and disparate impact in employment discrimination.

Recognize the protections provided by the Americans with Disabilities Act (ADA) and the Family and Medical Leave Act (FMLA).

Understand the legal standards and defenses related to employment discrimination, including the bona fide occupational qualification (BFOQ) defense.

Know the legal remedies available to victims of employment discrimination, including compensatory and punitive damages.

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Definitions:

Transform Information

The process of changing or converting data and information into a different format or structure for understanding or analysis.

Operate

To function or work in a particular manner or context, often referring to machines, systems, or procedures.

Egocentrism

Egocentrism is the inability to differentiate between one's own perspective and someone else's perspective, often observed in children during the pre-operational stage of cognitive development according to Piaget.

Precausal Reasoning

A type of logical thinking observed in young children where cause-and-effect relationships are not understood in conventional or scientific terms.