Ensuring That Customers Can Depend on Receiving a Good or Service

question 128

Short Answer

Ensuring that customers can depend on receiving a good or service within a stated lead time and that there will be no problems with the order is the notion behind the customer service objective referred to as ________.

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Definitions:

Personal Goal Setting

The practice of establishing objectives for oneself to achieve personal growth, improvement, or success in various aspects of life.

Self-leadership

This concept refers to the process of influencing oneself to establish the self-direction and self-motivation needed to perform or achieve certain goals.

Experienced Meaningfulness

The feeling employees have of their work being valuable and making a significant impact, contributing to job satisfaction and performance.

Self-determination

A theory emphasizing the role of autonomy, competence, and relatedness in fostering intrinsic motivation and psychological growth.