Which of the Following Statements Should a Salesperson Use to Accept

question 199

Multiple Choice

Which of the following statements should a salesperson use to accept the objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter. Customers haven't mentioned that as a problem-why do you think it might be?"
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying…."

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Definitions:

Marginal Cost

The bump in overall costs arising from the production of an additional product or service unit.

Profit Increase

A rise in the difference between a business's revenues and its expenses, indicating improved financial performance.

Perfectly Competitive Firm

A company that operates in a market where there are many sellers and buyers, the product is homogeneous, and there are no barriers to entry or exit.

Breaks Even

A financial situation where total revenues are equal to total costs, resulting in no profit or loss.