The FedEx Brand Name Suggests That Its Service Is Credible

question 33

Multiple Choice

The FedEx brand name suggests that its service is credible and fast. This perception is important because of which unique characteristic of services?

• A) inventory costs
• B) inseparability
• C) inconsistency
• D) invisibility
• E) intangibility

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Definitions:

Bates v. Dow Agrosciences, LLC

A legal case in which the Supreme Court of the United States ruled on the preemption of state law claims against manufacturers of federally approved pesticides.

Declaratory Judgment

A court judgment that defines the legal relationship between parties and their rights in a matter without ordering any specific action or awarding damages.

Particulates

Tiny particles or droplets in the air, liquid, or solids, that can be a byproduct of industrial processes, combustion, or natural events.

Nuisance Claim

A legal complaint filed by a property owner against another for interference with the use and enjoyment of their property through ongoing, bothersome activities.