Figure 2-3b -According to Figure 2-3b, Which of the Following SBUs 13-Month

question 321

Multiple Choice

Figure 2-3b
-According to Figure 2-3b, which of the following SBUs 13-month sales trend has declined over the past few months?

• A) Grand Total
• B) Software
• C) Circuitry
• D) Electronics
• E) Hardware

---

Definitions:

Total Quality Management

A management approach focused on continuous improvement of processes in product and service quality.

Design-It-In

An approach where essential features or requirements are incorporated into a product or process from the beginning to avoid later modifications.

Quality Inspectors

Professionals responsible for examining products or services to ensure they meet specified standards of quality.

Reworking Defective Products

The process of correcting or fixing products that did not meet quality standards upon initial production.