When Having to Have a Difficult Conversation with Upper Managers

question 98

Multiple Choice

When having to have a difficult conversation with upper managers, you can increase success by

• A) framing the issue in familiar language.
• B) not asking for further budget allocation.
• C) making sure you have just met your last deadline.
• D) taking an adversarial position.
• E) taking an advocacy position.

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Definitions:

Environment

The environment encompasses all external factors and conditions that surround and affect living organisms, including natural, social, and built aspects.

Attitudes

Psychological tendencies expressed by evaluating a particular entity with some degree of favor or disfavor.

Events

Occurrences or happenings, especially those of significance.

Cognitive Dissonance Theory

A theory suggesting that individuals experience discomfort (dissonance) when they hold conflicting beliefs, attitudes, or values and are motivated to reduce this discomfort.