Examlex
Matching
Identify the letters of the choices that best match the phrases or definitions.
-A recognizable reference point that can be used to monitor progress and manage a project
Denial
A defense mechanism where an individual refuses to accept reality or facts, often to avoid discomfort.
Readiness to Buy
The stage at which a potential customer is prepared or inclined to make a purchase, influenced by various factors including awareness, interest, and financial capability.
Closing Stage
The closing stage is the final phase of the sales process where the salesperson secures agreement from the customer to proceed with the purchase.
Body Language
Non-verbal communication through conscious or unconscious gestures and movements, which can convey feelings or intentions.
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