Alex Has a Small Business of Physical Trainers

question 40

Multiple Choice

Alex has a small business of physical trainers. He has one location with three trainers and a front desk receptionist. He makes all the decisions on his own regarding his company. What type of organizational structure does Alex work in?

• A) divisional
• B) simple
• C) matrix
• D) functional

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Definitions:

Length of Customer Relationship

The duration over which a business maintains a relationship with an individual customer, significant for understanding customer loyalty and value.

Economies of Scale

Economies of scale are cost advantages that businesses obtain due to scale of operation, with costs per unit of output decreasing with increasing scale.

Discount Rate

The interest rate charged by central banks on loans extended to financial institutions or the rate used in discounted cash flow analysis to determine the present value of future cash flows.

Acquire a New Customer

The process of attracting and converting prospects into someone who makes a purchase and becomes a client of the business.