Chandra and Jim Are Managers at XYX Company

question 28

Multiple Choice

Chandra and Jim are managers at XYX Company. They each manage 10 people. Chandra manages primarily by threatening her employees that their pay will be docked if they don't meet their sales quotas set by the company. Jim, on the other hand, manages his employees to meet the sales quotas by treating them with respect and helping them overcome any obstacles in their daily work. According to the text, which manager should be more effective?

• A) Chandra, because psychology research shows that coercive power is effective.
• B) Jim, because the psychology research shows that social intelligence is the key to effective managerial success
• C) Both Chandra and Jim, because they both have legitimate power.
• D) Chandra, because she demonstrates superleadership skills.

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Definitions:

Judgment

A formal decision or finding made by a court of law at the conclusion of a lawsuit.

Closing Argument

The final summary or recapitulation presented by the attorneys to the jury or judge in a legal proceeding.

Attorney

A professional who is qualified to advise clients on legal matters and represent them in court and other legal proceedings.

Client's Favor

The outcome of a legal case or negotiation that results in a positive or beneficial conclusion for the client.