Monroe's Department Is Making a Tough Decision on Enrollment Numbers

question 1

Multiple Choice

Monroe's department is making a tough decision on enrollment numbers. Monroe is the only person who can access enrollment data. He realizes that the information will hinder his argument, so he decides to act like he cannot access the specific data that everyone is requesting. Monroe is using ______ as an influence tactic.

• A) exchange
• B) information control
• C) coalition building
• D) assertiveness

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