Many Grocers Have Moved to an Online Order Option in Order

question 26

Multiple Choice

Many grocers have moved to an online order option in order to compete against major e-commerce sites, like Amazon. For example, some grocers allow customers to order groceries online, then the groceries are delivered the same-day with no delay. This is an example of what type of innovation?

• A) operational
• B) process
• C) people
• D) product

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Definitions:

Conversion Disorder

A mental condition where patients suffer from neurological symptoms, such as numbness, blindness, paralysis, or fits, which have no discernible medical cause.

Illness Anxiety

A condition characterized by excessive worry about having a serious, undiagnosed medical condition, previously known as hypochondriasis.

Body Dysmorphic

A mental disorder involving obsessive focus on a perceived flaw in appearance, often leading to significant distress or impairment in functioning.

Somatic Symptom

Physical symptoms that are experienced and distressing to an individual but cannot be fully explained by a medical condition, often associated with emotional distress.